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In the event you cannot reach our Helpdesk or Customer Service by phone, please send an email to helpdesk@mns.mu or customer.service@mns.mu, indicating which system (CNP, Tradenet, CBRIS, PDMS, ...etc) you are facing difficulties, your name, and phone number. We shall contact you as soon as possible. Thank you.
Helpdesk
Hotline: 86205
International: +230 460 7205
Monday to Friday : 08:00 - 20:00
Saturday: 08:00 - 12:00
Sunday and Public Holidays Closed
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TradeNet Portal

Launched on 28th July, 1994, TradeNet, the first EDI network in Mauritius, allows traders, Customs brokers, shipping agents, and freight forwarders to submit trade documents like manifests, declarations, certificates of origin, import/export permits to various authorities. Commercial banks are also linked, enabling electronic payment of duties and taxes.

The benefits of TradeNet have been to greatly reduce trade declarations processing times, minimize travelling, and eliminate duplication of information capture by different agencies.
Announcements
  • BUDGETARY JUNE UPDATES 2026

    Declarants, Importers and Exporters are informed that Front End System Budget June Updates 2026 are available in Tradenet Download.

    MNS
    20.06.2026

  • We welcome any feedback or complaint from our users, in order to improve our services.

    Should you have any, please send an email to feedback@mns.mu

  • M_250423   De-activation of Helpdesk number 401-6825

    Dear Valued Customer,

    With a view to further improve our quality of services, we have put in place a new hotline on 86205. You are kindly requested to call on this number instead of 401 6825 to reach our Helpdesk.

    The number 401 6825 will not be available as from Friday 5th May 2023. Foreign customers are kindly requested to call on +230 460 7205.

     Sincerely,
    MNS Team
    25.04.2023